hmm, I have a few questions. I cannot test as I don't have a system76 laptop to run any trial code against.
Have you identified the code changes which effect the solution?
Are those able to be integrated back with the firmware via a PR?
IFF those are possible, it would be most interesting to see what the maintainer(s) [Tim Ziegler (@tizcza), Jeremy Soller (@jackpot51)] responses are to a PR for fixing this.
Without trying to solve it via those channels, one probably cannot say whether this specific "snarky" post being hidden constitutes bad faith on the part of the company.
Hi,do you imagine having a mac, and nobody tells you, that after unpluging thunderbolt you either put the fan at max all the time or reboot your computer to avoid burning it? That's what happened to me with the lemur pro laptop. Nowhere in the documentation of system76 this is mentioned. However they have the open issue since january 2023.
In the issue comment I posted I identified the command that I assume fixes the problem. I am not a firmware expert so I won't dig deeper. What bugs me is that my post provides the only proven workaround (for my model at least) to prevent your laptop from overheating. And they hid it. There are tens of other ways of reacting to that comment, but hiding the only sane workaround for a system76 customer is just bad.
hmm, I have a few questions. I cannot test as I don't have a system76 laptop to run any trial code against.
Have you identified the code changes which effect the solution?
Are those able to be integrated back with the firmware via a PR?
IFF those are possible, it would be most interesting to see what the maintainer(s) [Tim Ziegler (@tizcza), Jeremy Soller (@jackpot51)] responses are to a PR for fixing this.
Without trying to solve it via those channels, one probably cannot say whether this specific "snarky" post being hidden constitutes bad faith on the part of the company.
Hi,do you imagine having a mac, and nobody tells you, that after unpluging thunderbolt you either put the fan at max all the time or reboot your computer to avoid burning it? That's what happened to me with the lemur pro laptop. Nowhere in the documentation of system76 this is mentioned. However they have the open issue since january 2023.
In the issue comment I posted I identified the command that I assume fixes the problem. I am not a firmware expert so I won't dig deeper. What bugs me is that my post provides the only proven workaround (for my model at least) to prevent your laptop from overheating. And they hid it. There are tens of other ways of reacting to that comment, but hiding the only sane workaround for a system76 customer is just bad.