Most agents that automate enterprise workflows run a defined process: on a schedule, or on every new record or update. Those agents should never choose their own tools. Unlike an ad-hoc or exploratory research agent, a workflow agent should have its commands chosen, validated, and fixed at design time.
Most agents that automate enterprise workflows run a defined process: on a schedule, or on every new record or update. Those agents should never choose their own tools. Unlike an ad-hoc or exploratory research agent, a workflow agent should have its commands chosen, validated, and fixed at design time.
I totally agree with this -- exactly what we are seeing.
[flagged]